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Education and Community Engagement Manager

Arizona Opera is seeking an energetic, creative, and community-focused individual to join its Education and Community Engagement team as its Education and Community Engagement Manager. This new position will have a continued focus on managing and improving Arizona Opera’s group of community engagement and education programs and providing operational support to the department.

Since 1971, Arizona Opera has produced over 200 fully-staged operas and concerts. As one of the only companies in the country to perform in two major metropolitan cities, Arizona Opera presents artists of both international stature and emerging talent, and each season balances debut artists and the return of favorite performers. In addition to producing five productions each year in both Phoenix and Tucson, Arizona Opera offers in-school touring productions and numerous outreach events for children and adults of all ages.

Arizona Opera has recently reshaped its strategy around creating the most dynamic artistic program possible, based on a community-centric approach, intended to help the company realize its vision of maximizing its artistic vibrance, civic value, and institutional strength and sustainability. This strategy shift has resulted in the company’s adoption of a new season model beginning in the 2018/19 Season, with the new McDougall RED Series in the Fall, and the Arizona Opera Main Stage Series in the Winter & Spring, which is comprised of two beloved classics, and one large-scale contemporary opera as part of the Marlu Allan and Scott Stallard Modern Masterworks Series.


Job Title: Education and Community Engagement Manager
Location: Phoenix, Arizona
Department: Education and Community Engagement
Reports To: Director of Education and Community Engagement
FLSA Status: Exempt
Classification: Full-time
Salary Range: 48K - 60K


The Education and Community Engagement Manager—working closely with the Director of Education and Community Engagement—facilitates an array of Arizona Opera programs throughout the community that build awareness and excitement about our company and our art form, and which contribute significantly to Arizona Opera’s civic value and impact across the state.


Current programs include, but are not limited to the following: Opera for Lunch, pre-performance lectures, Opera & Gelato Film Fest, the Brewster OperaTunity Touring Program, and Student Previews.


Primary Responsibilities:
Community Engagement (70%)

  • Support the Director of Education and Community Engagement in the design and development of Arizona Opera’s outreach and community engagement programs.
  • Cultivate relationships with external partners in order to create programs that will help Arizona Opera to build bridges across our community and maximize the vibrancy and inclusivity of our programs.
  • Lead and/or outsource a variety of lecture- and conversation-based programs, such as pre-show talks, talk backs, and more.
  • Maintain strong communications with internal constituencies—staff, board, volunteers, etc.—to ensure that programs are coordinated successfully with other company initiatives.
  • Leverage the Tessitura CRM, as well as other internal and external tools, to capture, analyze, and report data on attendance, demography, as well as other measures, to determine the effectiveness of programs, including their intended outcomes as aligned with Arizona Opera’s DEI Initiative.
  • Manage the Community Partner communication list and bulk email schedule.


Education (30%)

  • With support from the Director of Education and Community Engagement, present and administer education programs as needed on an on-going basis.
  • Act as liaison to universities, schools, and partner organizations throughout the State to build collaborative outreach efforts.
  • Serve as a representative of Arizona Opera at educational, community and opera events.
  • Manage day-to-day school communications including but not limited to scheduling, administering agreements, and weekly check-ins.
  • Provide operational support to Education Teaching Artists as needed.
  • Manage the Arizona school communication list and bulk email schedule.
  • Operational support as needed.


The Successful Candidate Will:

  • Have a passion for building community through the arts, and for supporting Arizona Opera’s growth in the areas of diversity, equity, and inclusion.
  • Have an excellent sense of how to evaluate the relative strength of a group of projects, within the context of a clearly articulated set of organizational goals.
  • Have the desire to get out of the office and build external relationships.
  • Demonstrate leadership initiative, display a positive attitude, show concern for people and community, demonstrate presence, self-confidence, common sense and good listening ability.
  • Have an attitude of service, a commitment to ongoing learning, and desire to contribute to an organization and a community.
  • Be an active listener possessing excellent communication skills, both written and verbal, in one-on-one and group settings.
Reports To: 
Director of Education and Community Engagement
Job Category: 
Education and Community Engagement


  • Excellent project management and project selection skills.
  • Excellent presentation and people skills.
  • Knowledge of opera strongly preferred.
  • Experience working in a nonprofit environment preferred.
  • College degree in a related field preferred.


Computer Skills:

  • Proficiency in Tessitura or another CRM preferred.
  • Proficiency in Microsoft Office software.
  • Proficiency in web-based research tools.


Non-Essential Functions: Other duties as company may assign.


Physical Demands:

Extended periods at workstation, using a keyboard, viewing a computer screen and communicating by telephone and in person. Some special event set up and break down may be required.

Ability to work flexible hours required, including travel around the state, evenings and weekends.


Work Environment:

Work environment is generally quiet, and in an office setting, but intensifies during periods when the company is in production. Also, see Physical Demands section above re special events.


Travel/Other Requirements:

Reliable transportation required and must be able to travel statewide. Flexible schedule that will require working some nights and weekends to attend events, performances, rehearsals, etc.


The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.


The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.


Arizona Opera is committed to creating a diverse environment and is proud to be an Equal Opportunity employer. The Arizona Opera does not discriminate against an Employee or candidate for employment because of his or her race, color, religion, sex, gender identity, sexual orientation, national origin or nationality, age, disability, veteran status, marital status or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, engagements, assignments, training, discipline, termination, promotions or other conditions of employment or career development. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.


To apply, please send a cover letter and resume to