Bold. Brave. Brilliant.

Ticket Policies

If you need assistance beyond the information listed, please email or call the box office during business hours.


If you are unable to attend your scheduled performance, don't worry! All subscribers can exchange their tickets for a different performance at any time during the season. Exchanges are based on availability, and some performances may be restricted from exchanges. 
There is a $2 per ticket fee to exchange your subscription tickets. There is a $10 fee to exchange your single tickets.

Please note that tickets to past performances cannot be donated, exchanged, or refunded.

To EXCHANGE tickets

Please call the Arizona Opera Box Office at 602.266.7464 no later than 4:00 p.m. on the Friday prior to the night of your performance.

You will be asked to provide the Box Office with a valid credit card for the exchange fee, and any applicable charges to upgrade to a higher priced section for the performance.

You will receive your new tickets by mail or by email (Print at Home) or you can pick them up at Will Call the day of the performance.

We will make every effort to match your original ticket(s). If similar seats are not available, seats can be changed to a different section or tickets can be returned for a tax credit receipt.

To REPLACE lost tickets

Lost tickets can be reprinted by the Box Office at any time. Please contact the Box Office as soon as possible so your new tickets can be reprinted and mailed to you. If you lose your tickets on the day of the event or upon arrival at the venue, replacements can be obtained with your photo identification.

To RETURN tickets for TAX CREDIT

If exchanging to another date is not possible, tickets may be returned to Arizona Opera for a tax credit receipt for the face value of the tickets. Please return tickets by 4:00 p.m. on the Friday prior to your performance.

Arizona Opera donors $1,000 and above

Donors receive priority seating and free exchanges for all Arizona Opera performances. If you are a donor at this level and need any assistance, please call 602.266.7464.

Group Sales

Put together your own ensemble for a night at the opera! Arizona Opera offers group discounts of up to 30% off. This offer depends on availability, contact the box office by email or at 602.266.7464 or 520.293.4336 for more details.